Beginner's Guide to Johnny Air Cargo Services

*Cross-posted from Melvel's Closet

 Friends who are aware of my incurable online shopping addiction always ask me how I manage to keep on shopping online, even from stores that do not offer shipping to the Philippines. Their usual questions are: Is it safe to have items shipped here? Aren't shipping charges to the Philippines expensive? Don't you have to pay for customs duties?

I have only one answer for all those questions:

Johnny Air Cargo is an online shopping lifesaver. Their business is simple: you order something online and have it shipped to their business address in New York (or New Jersey, for lesser sales tax), and they ship your package (unopened and safely intact) to the Philippines. You then pick up your package in any of their branches (in SM Megamall or along Aguirre St. in Legaspi Village, Makati). They charge a fee for this service, depending on the weight or volume of the package.

Here's a step by step run-through, using my most recent order as an example:

  1. First, place your order in the online store of your choice.  You need to have a credit card or paypal account to do this.  If you don't have either option, Johnny Air offers a service where they can purchase the item for you, using their own credit card (this will entail additional service fees, however).

  2. When you check out from the website you are ordering from, indicate the following as your shipping address:

    Analyn / (Your full name)
    Johnny Air Retail Corp.
    69-04 Roosevelt Avenue
    Woodside, New York 11377

    Like this:

    

  3. When you receive the email order confirmation from the online retailer/website, forward the email to the Johnny Air contact person in the Philippines, and inform them that you are expecting a package to arrive in the NY office (don't forget to tell them if you want to pick up the package from the Megamall or Makati branch). My regular contact person is Christine Villaranda from the Makati branch, since I pick up my packages from there. E-mail addresses of Johnny Air contact persons can be found here: Johnny Air Directory.

  4. Wait until your package arrives in the Philippines. Someone from Johnny Air will call you or send you an email to confirm arrival of the package in the Philippines, and will advise you of how much fees you need to pay. These are the rates provided to me when I first availed of the service (I have to confirm if these fees still apply, but if there was an increase, I don't think the increase is significant, based on what I paid for my last order):

  5. Finally, pick up your package from (and pay the fees at) the branch of your choice! Turnaround time (the date when they receive the package in NY and the date it arrives in Manila, ready for pick-up) is normally five to seven business days.

For my most recent order, the package was received in NY on February 11. It arrived in Manila on February 16. I retrieved the package in this condition, on February 17:

 

I paid only the minimum amount for this order (2 lbs), around P800.00. All the items I ordered reached me safe and sound:

 

Cath Kidston actually offers shipping to the Philippines, but considering the value of the items I ordered, I would have paid approximately P1,500.00 in customs duties and fees if I had the items shipped directly to the Philippines. And then I would also have to worry if my items will ever reach me at all (does anyone trust our local postal system?).

The minimum charge for the service (about P800.00 for non-electronic items) isn't exactly cheap, so evaluate your options first before you decide on using Johnny Air. Here are some additional tips to make the service more "sulit":

  1. Request the online retailer/website to ship your items in the smallest box or envelope possible. This will work for items that are not so fragile and do not need a lot of protective packaging. Some items may be light in weight but are shipped in huge boxes. Remember that Johnny Air charges based on weight or volume, whichever is higher), so the smaller the packaging, the better.

  2. When you order several items, don't forget to check the option that ships all your items in one package only. Some online retailers send orders in batches (especially if some of the items you ordered are not yet available). Remember that Johnny Air charges by package (not by number of items or by order), so it's in your best interest to have all your ordered items to be shipped in one box/package only.

  3. If you're ordering something that you don't urgently need, wait for a free shipping promo for the online retailer/website. That way, you eliminate the shipping charges from the retailer to the NY office.

If you reached this far...congratulations! Start ordering online now!

 

(Disclaimer: I am not affiliated with Johnny Air Cargo in any way. I am simply sharing my experience with this service because it has worked well for me so far and I haven't had any bad experience with this service at all. If you have questions, just post in the comments section.)

*You can now follow Kikay Exchange at Twitter! Just search for @kikayexchange :)

** Read my comparison between Johnny Air Cargo and My Shopping Box here.

*** Comments section is now closed. Please forward all inquiries directly to Johnny Air Cargo.


Comments

This is a wow. Thanks for posting this very helpful tip!

I KNOW JOHNNY AIR FOR SO LONG BUT I DIDN'T KNOW THAT THEY HAVE A VERY WONDERFUL SERVICE LIKE THIS.SO AMAZING!:)

Hi Sheela,
Galing no? Very bad for our wallets:p

thanks for posting this one!!! this is VERY VERY handy!! :)

You're welcome Kristina! :)

Yeah! your right Jill!hahaha...lol

Im wondering if Johnny air has a branch or office here in taiwan?I would like to order a kindle from amazon website but im based here in taipei.It would really be great if they have a branch here,too.Thanks

I'm not sure if JA has a branch in Taipei, maybe you should ask them directly. The link's in the post :)

sounds great! but how about for electronic gadgets? like iphone4 or etc.?appreciate it.

Hi Angel,
For electronics, I believe it's $7.50/$8.50 per pound (please check out the second photo). But I'm not sure if that's the current pricing, so please get in touch directly with JA :)

been looking for this since ive heard of Johnny Air from a friend. thanks!
*bookmarked*

You're welcome!

 Hi...just wanna share this.. I called johnny air for an inquiry regarding online shopping and talked with a certain "Jen"  which is a guy by the way (weird name for a guy!)  Anyway, he told me that they offer $5.50 per pound for non electronic items. As i browsed this thread, i noticed that the c/o person is different from the one posted here. He instructed me to label my package this way-
JETC./Jeannie Roa
JAC-CORP
6904 Roosevelt Ave.
Woodside,NY 11377
(718)371-9870/71
I am about to order now from amazon.com. Can somebody help me about this??
TIA!
 

sureness 5.50 USD for non-electronics?manila rates or provincial rates like davao is 5.50 USD?

Hi. Just to let you know I've used Johnny Air 3x na. Just to inform everyone that there may be extra charges. Like the first time I ordered baseball equipment, incl a glove, helmet and bat. Because these were odd shaped boxes, my shipment was calculated by volume, thus I ended paying P8000. Now I have another shipment and I ordered from 3 different stores, I was informed that I will be charged an extra $20 as a consolidated fee (gathering my stuff together). Not cheap but Analyn is good and reliable. I will still continue to use their services.

Hope this info will help

Please help me to send the packages Victoria Secret Body Mist to Negros Occidental at Bacolod City. Where is the nearest location of Johnny Air form Cavite at General Trias? Please reply, Thanks.

Hi Carlota,
Here's the link to the JAC branches: http://www.johnnyair.com/?page=85

How much do they charge if I used their credit card? I don't have one and I can't find someone willing to lend me theirs.

Hi Red,
 
Please direct your question to JAC :)

i just wonder why all or maybe most of the pinoys using JAC direct their packages in NY branch....why is that? why not the CA branch? is the NY branch much faster unlike the other branches in the US?

Hmmm...I never knew that. Maybe it's because sales tax is cheaper in NY than in CA? I really don't know:p

hi! my cousin sent a package via JAC, but i don't know if she already sent it or when she sent it. how would i know if the package is already here in the philippines and ready for pick-up? thanks!

You can ask your cousin for the waybill number and then call JAC to inquire about the package :)

i am about to place my order thru amazon and when i entered the shipping address for woodside, NY, amazon is suggesting 6904 instead of 69-04.
is that correct? or should i stick with 69-04 as stated in the johnny air website?
 
thanks!

Hi Kristine,
I suggest sticking with 69-04 as indicated by Johnny Air Cargo because that's their address and who would know their address better than them :)

thanks for your reply!
i inquired from ms. analyn (but not about the address) and the signature portion of her reply states:
Analyn Diego Johnny Air Retail 6904 Roosevelt Ave. Woodside, NY 11377
now i am again confused. hehehe

Hi Kristine,
If that's the case, then it probably makes no difference if you write down the address as 6904 or 69-04. I bet it's just the same.

Hi jill! I am about to order wholesale makeup over the US and I was clueless where to start good thing you blogged about this salamat ha! but im quite reluctant to try their credit card baka their additional price is expensive? do you have any idea how much will i pay for JAC shipping if i ordered 100 makeup items?

Hi Arianne,
 
Shipping fees will depend on weight or volume, whichever is higher. Minimum for personal effects (where makeup falls under) is $6/lb minimum of 2 pounds, so that's approx. 800p minimum for shipping fees.
 
You can check out the chart included in the post :)

wow not bad pwede na! salamat ulit very informative post by the way :)

You're welcome! You can also try shipping your items by sea. I know a balikbayan box, regardless of weight, will cost $80-$100 to deliver to your doorstep. The downside though is that it will take about 1 to 1.5 months before it will reach the Philippines.

We use pobox instead of johnny air. we pool orders for 45 days then have it arrange in a box by the pobox team in CA. prices depends on the size of the box. minimum is 30$. if have 1 item to buy, johnny air is ok. Pobox is advisable for super online shopping. The downside is it would take 1 to 1.5 months..

Hi for example i want to order cath kidston online, and i purchase more than a 100gmp the ol shop will charge me 50gmp still because i will choose to shipped it internationally?

Hi Msmine,
 
What do you mean by "100gmp"? Is that a unit of measurement?
 
I think the Cath Kidston store will be better suited to answer your question :)

Good day. I heard of Johnny Air from a PExer and he said this service is really good. Question though, can you give me the actual price I'm going to pay if I will order this item?
http://www.nflshop.com/product/index.jsp?productId=2974289&cp=3472849.34...
 
Selling price is $29.97.
Shipping fee (to US) is $4.99
 
Then Johnny Air chargers $5.99 per pound right (two punds minimum)?
 
Will this be everything I pay or are there more charges?
 
Thank you so much in advance.
 

HI Viper,
 
I think JAC's charges are all upfront so you shouldn't be slapped with additional hidden charges. But just to be sure, please forward your inquiry directly to JAC as I am not connected with them and cannot give you a definite answer.

Alright, thanks for the immediate response Jill!
 
Thumbs up for this very informative post.
 
Regards.

You're welcome! Glad I was able to help.

Hi ask ko where cathkidston ka ng purchase sa uk account nila or us? Db they charge (cathkidston) shipping fee papuntang us? Thanks

I think she bought from the UK site (http://www.cathkidston.co.uk/) then availed of the free shipping option (either there was a promo that time or she reached the minimum amount for free shipping) to JAC in New York. Then JAC shipped the items to the Philippines.
 
Kinda circuitous, but still undeniably the best way for international online shopping.

has anyone used this yet? any feedback? www.globe.com.ph/gcash-amex

Sorry, haven't tried that yet.

Where cath kidston site do you do ur onlinepurchase the uk site or the us site?thanks

Thanks ;)

You're welcome!

Hi! Just wanted to ask -- before you used JAC's service for the first time, did you contact JAC first to let them know you intend to use their service, or to create a JAC profile? Or did you just go ahead with your order and inform them after?

I'm considering using JAC for an order I plan to place in a few days. I sent an email yesterday to Mr Villafranca in LA with some questions, but I haven't received a reply. It could be because it's Thanksgiving weekend in the US. But, could it be I'm going about it the wrong way? Should I contact someone from Makati instead? Or should I just go ahead and place my order and inform them to expect it?

Any advice would be appreciated. Thanksmin advance for the help :-)

Ian.

Hi Ian,

There's no need to get in touch with JAC prior to buying online. Just follow the instructions listed in the post and you should be fine.

You might also want to check out the GCASH American Express Virtual card because it allows for door to door delivery, unlike with JAC where you have to pick up your package pa. I wrote about the GCASH Amex card here: http://kikay.exchange.ph/node/4835

Thank you very much for reply! :) I think I will go with JAC for now because the pick-up scheme works well for me as I live near their Makati office. Ok then, I'll place my order soon! Thank you again! :)

You're welcome! :)